Get complete peace of mind with a single plan
Home Care Premium
- Comprehensive coverage for AC, Water Purifier, Hob & Chimney; Inclusive of spare parts, consumables and maintenance services
- 3 Free cleaning and maintenance services for other devices
- Free unlimited repairs for all devices; no service charges
- Plan valid for 1 year from the date of purchase
- Devices covered: AC, Water Purifier, Mobile, Laptop, Hob & Chimney, Refrigerator, Microwave, Washing Machine, Geyser
Home Care Basic
- Take Care of All Your Devices and Appliances with One HomeCare Plan
- Free Unlimited Repairs. No Service Charge
- 3 Free Maintenance Services
- Plan Valid for 1 Year
- Devices Covered: AC, Chimney, Geyser, Hob, Laptop, Microwave, Mobile, Refrigerator, TV, Washing Machine, Water Purifier
- Spare Parts and Consumables Extra, If Needed
Why to choose Home Care Plan?
One Partner for All Devices
Hassle-Free Experience
Freedom From Repair Charges
High-Quality Repairs
How it works?
Buy Home Care Plan
Buy a plan tailored to your needs
Book Repair & Maintenance Service
Get preventive maintenance services at your convenience
Doorstep Service
Enjoy doorstep services within 48 hours
Why Choose Comfort Way
Qualified Engineers
In house engineers with 10+ years of experience
High Quality Repairs
High quality spare parts
Service Expertise
Trusted by 80+ lakh customers
Frequently Asked Questions
The term for this plan is 1 year from the date of purchase.
Yes, there is no restriction on the service taken at an appliance level. You can take 3 maintenance visits on 1 device or 3 separate devices. In addition, unlimited repair visits are included.
No, you can list the appliance when the service is needed. There is no need to pre-inform.
HomeCare plan covers Air conditioners, Water Purifiers, Mobile Phones, Laptops, Hobs & Chimneys, Refrigerators, Microwaves, Washing Machines, Geysers and TVs upto 10 years of age. Built-in devices and devices used in commercial setup are not included.
Plan will be auto-active from the next day after purchase.
All engineers who visit your premises for service are authorized by Onsitego. We ensure that they are trained and well-behaved.
Yes, there is no restriction. However, Onsitego would not be responsible for the status of warranty post-service.
Yes, the plan can be carried over to a new address as long as Onsitego HomeCare Plan is available in that city. However, breakdown support or installation/un-installation due to location change cannot be provided.
No, the plan is only applicable for 1 residence and the services cannot be taken at multiple locations unless there is any relocation to a city where Onsitego is providing HomeCare Plan.
This is a service-only plan and hence consumables or spare parts are not included. However, you can purchase them from Onsitego at competitive rates to the market.
Since the plan covers unlimited breakdown visits, Onsitego will take care of the repair requirement. However, any consumable or spare part will need to be paid for separately.
We can certainly refund the plan amount within 15 days of purchase, provided you have not already filed a service request or availed any service